STANDARD LEGAL TERMS FOR EDUCATIONAL SERVICES

These Standard Legal Terms apply to tutoring, test preparation, group classes and courses, academic support, college advising, application advising, and any other educational or consulting services provided by Ivy Tutor LLC.

The individualized agreement signed by the Client contains the important business terms, including the selected services, package contents, price, payment arrangements, scheduling rules, cancellation policy, refund terms, and expiration period. These Standard Legal Terms provide the limited general legal provisions that apply to the relationship.

These Standard Legal Terms do not add fees, change the package price, shorten any deadline, reduce any refund right, or override any business term in the individualized agreement.

DEFINITIONS

“Ivy Tutor” means Ivy Tutor LLC.

“Client” means the adult who enters into the Individual Service Agreement. The Client may be the student, a parent or guardian, or another adult authorized to purchase the Services.

“Student” means the person receiving the Services. The Client and Student may be the same person.

“Services” means the tutoring, test preparation, academic support, advising, consulting, assessment, or other educational services described in the Individual Service Agreement.

“Individual Service Agreement” means the individualized agreement, package, proposal, or sign-up form accepted by the Client.

1. AGREEMENT AND ORDER OF PRIORITY

The Individual Service Agreement and these Standard Legal Terms together form the complete agreement between Ivy Tutor and the Client.

The Individual Service Agreement contains the package-specific and service-specific terms. If these Standard Legal Terms conflict with the Individual Service Agreement, the Individual Service Agreement controls.

A change to an Individual Service Agreement must be confirmed in writing by the Client and an authorized representative of Ivy Tutor. An email that clearly confirms an agreed change will satisfy this requirement.

2. AUTHORITY TO AGREE

The Client represents that the Client:

a. is at least 18 years old;

b. has authority to enter into the agreement;

c. has authority to enroll the Student in the Services; and

d. has authority to authorize the payments and permissions described in the Individual Service Agreement.

If the Student is under 18, the Client is responsible for providing any parental or guardian permissions reasonably required for the Services.

3. EDUCATIONAL SERVICES AND RESULTS

Ivy Tutor will provide the Services described in the Individual Service Agreement with reasonable care and professionalism.

Tutoring and advising are collaborative processes. Results depend on many factors outside Ivy Tutor’s control, including the Student’s attendance, preparation, effort, prior knowledge, academic record, testing conditions, application materials, deadlines, and decisions made by schools, testing organizations, scholarship providers, and other third parties.

Ivy Tutor therefore cannot guarantee any particular grade, test score, admission decision, scholarship, financial-aid award, placement, or other academic or application outcome.

When Ivy Tutor assists with an application, essay, form, or submission, the Student and Client remain responsible for reviewing the final materials, confirming their accuracy and authenticity, and submitting them by the applicable deadlines, unless the Individual Service Agreement expressly states otherwise.

The Student remains responsible for complying with applicable academic-integrity rules. Ivy Tutor’s role is to teach, advise, review, and provide feedback—not to create work that the Student may improperly present as entirely the Student’s own.

Unless expressly stated otherwise, the Services do not constitute legal, tax, investment, medical, psychological, or mental-health advice.

Any diagnostic, learning, cognitive, personality, or similar assessment provided as part of the Services is intended for educational and instructional purposes. It is not a medical, psychological, or clinical diagnosis and is not a substitute for evaluation by an appropriately licensed professional.

4. STUDENT MATERIALS

Materials created or provided by Ivy Tutor, including worksheets, practice materials, methods, guides, templates, lesson content, and instructional resources, may be used by the Student for the Student’s personal educational and application-planning purposes.

Unless Ivy Tutor gives written permission, these materials may not be sold, published, posted publicly, reproduced for commercial purposes, or distributed to people outside the Student’s household.

Materials owned by testing organizations, publishers, software providers, or other third parties remain subject to the rights and restrictions imposed by their respective owners.

The Student continues to own the Student’s original written work.

5. TERMINATION BY IVY TUTOR

Ivy Tutor reserves the right to terminate any package or service relationship if, in its reasonable judgment, continuing the relationship is no longer appropriate or practicable.

Ivy Tutor will provide written notice of termination and will refund all prepaid amounts attributable to Services that have not yet been provided. No termination fee will be charged, and the Client will not be charged for Services scheduled after the termination becomes effective.

Services already provided before termination remain payable in accordance with the Individual Service Agreement.

6. EVENTS OUTSIDE EITHER PARTY’S CONTROL

Neither Ivy Tutor nor the Client will be considered in breach of the agreement because of a delay or inability to perform caused by circumstances reasonably outside that party’s control. Examples may include severe weather, illness, government orders, transportation disruptions, internet or technology outages, building closures, or emergencies.

When reasonably possible, the parties will work together to reschedule the affected Service or provide an appropriate credit. This section does not create a forfeiture of prepaid Services.

7. REASONABLE LIMITS ON LIABILITY

Ivy Tutor remains responsible for providing the Services with reasonable care.

To the fullest extent permitted by law, neither Ivy Tutor nor the Client will be liable to the other for indirect, incidental, special, or consequential damages that were not reasonably foreseeable when the agreement was made.

Nothing in the agreement excludes or limits responsibility for fraud, willful misconduct, gross negligence, bodily injury caused by negligence, or any liability, consumer right, or legal remedy that cannot lawfully be excluded or limited.

8. ELECTRONIC COMMUNICATIONS AND RECORDS

The Client agrees that the agreement, notices, receipts, scheduling communications, and other service-related communications may be provided electronically, including through email, text message, Noto, or another platform used by Ivy Tutor.

The Client is responsible for providing accurate contact information and notifying Ivy Tutor of any change to that information.

The Client may print or save the Individual Service Agreement and these Standard Legal Terms and may request an additional electronic copy from Ivy Tutor.

9. ELECTRONIC ACCEPTANCE

Checking an agreement box, submitting an electronic agreement, or providing an electronic signature is intended to have the same effect as signing a paper agreement.

The Client acknowledges having had an opportunity to review both the Individual Service Agreement and these Standard Legal Terms before accepting them.

The version of these Standard Legal Terms presented when the Client accepts the Individual Service Agreement will govern that agreement. A later update will apply only to future agreements or Services unless the Client and Ivy Tutor expressly agree otherwise in writing.

10. GOVERNING LAW AND DISPUTES

The agreement is governed by the laws of the State of New Jersey, without regard to conflict-of-law rules.

Before filing a lawsuit, the Client and Ivy Tutor will make a reasonable good-faith effort to resolve the dispute through direct written communication. This requirement does not prevent either party from seeking urgent relief or filing a claim before an applicable deadline expires.

Any court proceeding concerning the agreement may be brought in a state or federal court with jurisdiction in Hudson County, New Jersey, except where applicable consumer law permits or requires a different location. Either party may also bring an eligible claim in small claims court.

Nothing in this section eliminates any consumer protection or legal remedy that cannot lawfully be waived.

11. GENERAL PROVISIONS

If a court finds that any portion of the agreement is unenforceable, the remaining portions will continue in effect. The unenforceable portion will be interpreted as narrowly as reasonably possible so that it most closely reflects its original purpose while remaining lawful.

A party’s decision not to enforce a provision on one occasion does not waive the right to enforce it later.

The agreement does not create a partnership, joint venture, employment relationship, or fiduciary relationship between the Client and Ivy Tutor.

The headings are included for convenience and do not change the meaning of the provisions.

12. GROUP COURSES

This section applies when Ivy Tutor teaches more than one Student at the same time in a class, course, workshop, or similar program (a “Group Course”), in person or online. For a Group Course, the registration form or Parent/Guardian Agreement is the Individual Service Agreement. If a Group Course is held at a school or other facility that Ivy Tutor does not operate, that facility is the “School” or “Host School.”

a. Group instruction. A Group Course follows a set curriculum and pace designed for the class as a whole. Unless the Individual Service Agreement states otherwise, it does not include individualized lesson plans, one-on-one instruction, or personality-matched tutor pairing. Ivy Tutor may place Students in sections by level or schedule, combine or divide sections, and assign substitute or additional instructors.

b. Individual absences. The rescheduling and credit provisions of Section 6 apply to sessions that Ivy Tutor cancels or reschedules for the class. They do not apply to a Student’s individual absence, including an absence due to illness. Consistent with the Individual Service Agreement, Ivy Tutor does not provide make-up classes, credits, or refunds for sessions a Student misses. Ivy Tutor may, at its discretion, share materials from a missed session.

c. Refund calculation on removal. If Ivy Tutor removes a Student from a Group Course, the refund under Section 5 is calculated in proportion to the number of scheduled class sessions and practice tests remaining on the date the removal takes effect.

d. Enrollment is non-transferable. Enrollment is for the named Student. It may not be transferred to another student without Ivy Tutor’s written approval. Ivy Tutor may, at its discretion, offer a transfer to a later course.

e. Supervision and emergencies. Ivy Tutor supervises Students only during the scheduled class or practice-test time and only within the instructional space. Ivy Tutor does not provide supervision before the scheduled start time or after dismissal. In an emergency, Ivy Tutor may contact emergency services and will notify the Client as soon as reasonably practicable.

f. Accommodations and health information. Before the course begins, the Client should tell Ivy Tutor about:

• any testing accommodations (such as extended time);
• relevant health information (such as severe allergies); and
• any other needs that affect the Student’s participation in a group setting.

Ivy Tutor will work with the Client to provide reasonable accommodations. Unless accommodations are arranged in advance, practice tests are given under standard timing.

g. Classmates’ privacy. In class, Students may see or hear other Students’ names, questions, and work. The Client and Student agree not to record, post, or share other Students’ work, scores, or personal information. Ivy Tutor will not disclose a Student’s individual scores or the Client’s contact information to other families. Ivy Tutor will not use a Student’s name, image, or individual results in marketing without separate written consent. Ivy Tutor may use de-identified, aggregated results, such as average score improvement across a course.

h. Host School. Unless the Individual Service Agreement states otherwise, Ivy Tutor, not the Host School, provides the Services and is the party to this agreement.

i. Online sessions. For online Group Courses, Students may not share class links or login credentials, let others into a session, or use another person’s account. Ivy Tutor may require cameras to be on during instruction and practice tests. Ivy Tutor may remove a participant from a session for disruption.

j. Personal property. Students are responsible for the devices and belongings they bring. Ivy Tutor is not responsible for loss of, theft of, or damage to personal property, except to the extent caused by Ivy Tutor’s negligence or misconduct.

k. Installment payments. If the Individual Service Agreement allows payment in installments and a payment is not received when due, Ivy Tutor may, after written notice, suspend the Student’s attendance until the balance is paid.

13. CONTACT INFORMATION

Questions or notices concerning these Standard Legal Terms may be sent to:

Ivy Tutor LLC
P.O. Box 5152
Hoboken, New Jersey 07030
[email protected]